Incident Management
An integrated platform for managing incidents and alerts that helps you record events.
The Incidents and Alerts Management System within the Green Codes platform provides a fully integrated digital solution for managing all types of incidents and alerts with high efficiency. It starts from recording field incidents and reports, followed by investigations and root cause analysis, all the way to implementing corrective and preventive actions.
The system allows organizations to easily record incidents through the web platform or mobile application, with the ability to attach photos, voice notes, and accurately identify locations. This helps accelerate response time and improve data accuracy.
The system also supports generating instant reports and interactive dashboards that help analyze trends and identify high-risk areas, enabling decision-makers to take proactive actions to reduce incidents and improve the work environment.
This is done within a framework that supports compliance with approved regulations and standards such as the Saudi Building Code (SBC), while strengthening the culture of occupational safety and health within organizations.
The Incidents and Alerts Management System within the Green Codes platform provides a fully integrated digital solution for managing all types of incidents and alerts with high efficiency. It starts from recording field incidents and initial reports, followed by investigations and root cause analysis, all the way to implementing corrective and preventive actions and final incident closure.
The system allows organizations to easily record incidents through the web platform or mobile application, with the ability to attach photos, voice notes, and accurately identify locations, helping accelerate response time and improve data accuracy.
The system also supports classifying incidents based on type and severity level and linking them to projects and locations, helping safety and management teams respond quickly and reduce recurrence in the future.
The system provides a complete set of reports and interactive dashboards that help analyze all incidents and alerts, such as reports on the number of incidents, injury types, recurrence rates, causes of incidents, and closure rates.
Executive reports also help management analyze trends, identify high-risk areas, and monitor safety performance indicators, enabling decision-makers to take proactive actions to reduce incidents and improve the work environment.
The system follows a clear workflow that starts with the user or safety team registering the incident or alert, then moves it to the investigation and root cause analysis stage.
After that, corrective and preventive actions are created, responsible persons are assigned, and implementation is monitored until final closure.
The system also supports instant notifications to the relevant parties when critical incidents or high-priority alerts are recorded.
Incident Registration → Investigation → Root Cause Analysis → Corrective Actions → Follow-up → Closure
- Incident registration through web and mobile application
- Photos and voice notes attachments
- Accurate geolocation tracking
- Root cause analysis
- Corrective and preventive actions
- KPI reports and dashboards
- Instant notifications
- Linking incidents to projects and locations
Frequently Asked Questions (FAQ)
How can I record a new incident in the system?
Can incidents be recorded via mobile phone?
Yes. The system supports direct incident reporting through the mobile app, allowing users to report immediately from the scene. This includes capturing photos, utilizing GPS for precise geographical location, and recording voice memos for quick detail entry.